Near Motion solutions

for Banks

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The World is Becoming Mobile

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Mobile technology opens vast opportunities to improve customer experience

Smartphone penetration level in Saudi Arabia is to dominate retail

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Near Motion Introduces Beacon Technology

Beacon technology

Simplifying indoor navigation

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How Do Beacons Work?

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Say you're entering the bank

There's a Beacon placed next to the socks section

Your mobile picks up a signal and lets you choose the service you are interested in. Based on your choice, you are allocated to a specific desk and bank officer

You save time. You are guided to a specific desk and bank officer who can help

Near Motion Solutions for Banks

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Customer personalization

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Navigation

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Mobile Payments

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Target Marketing

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Branch Analytics

Customer Personalization

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Customer ID Recognition

The branch personnel will know precisely the personal identity, relationship history, interests and behavior of the client, when theywill interact

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Customer Greeting

A customer who is identified by name and welcomed when they enter a branch will inevitably feel more respected and appreciated.

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Desk and Clerk Allocation

Based on customer’s service choices and on his personal profile, each visitor will be allocatedto a specific desk and bank officer

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Notifying Account Managers

When a customer enters the bank and indicates his services of interest from the menu, his personal account manager will be notified

Indoor/Outdoor Navigation

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Outdoor Presence Detection

The beacons will detect the presence of your customers close to the bank, before they enter your branch.

Clients will be notified that one of the branches of their bank is in the proximity and, when available, they will get reminders about the scheduled payments or other transactions they usually do.

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Indoor Navigation

The beacons will navigate the client indoors, showing him directionsto different places inside the bank

Payments

Mobile device-based payments

By placing beacons on your teller desks or at your own ATMs, mobile payments can be done by using only the own devices of your customers. Our technology can replace the need to use a card to access the ATM, by using the proximity capabilities and the secured data transfers via mobile and cloud platform.

Target Marketing

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Tailored Financial Offers

Based on the transactions historyand other personal data and previous activities and options, visitors waitingat the premises will be profiled and will receive personalized products and service offers, coupons, discountsand other rewards

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Location-based up-sellingand education

While waiting, customers can use this time to pay their monthly invoices,by using the branch services.

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Cross-selling, new incomegeneration

By placing beacons on various commercial locations, the bank can encourage customers to use their financial services to get advantages like discounts, coupons or bonuses

Branch Analytics

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Branch Analytics

By using Beacons, banks will gather very important quantity of high-quality data related to their customers’ behavior and to better understand and anticipate needs, flows, rush hours, profiles and resources involved to better satisfy all customers.

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Satisfaction Surveys

All customers will be invited to evaluate their experience, at the end of the visit, by using a short and interactive satisfaction survey.

Benefits of Near Motion
Approach

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Improve customer experience
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Save time for your customers and your staff
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Create new revenue streams
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Attract people by offering them the right service staff
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Receive data about waiting times and customersatisfaction level

Get in Touch

Drop us a line

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